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Laptop Lab
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Frequently Asked Questions

Section A

How do I print in the CBA Computer Labs?

  • The computer lab now has a new printer that can print in color or black and white.
  • From your computer workstation, click on the print icon or select File > Print from the top toolbar.
  • Use the chart below to choose the printer name you would like to use from the print option window.
To Print In:
Click on (choose):
Location of Printer:
Color
\\labprtmb1\PPHPLJC3550CBA102P1COLOR on labprtmb1
Back of lab
Black and White \\labprtmb1\PPHPLJ4300CBA102P2 on labprtmb1 Front of lab near entrance
Black and White
\\labprtmb1\PPHPLJ4300CBA102P3 on labprtmb1
Front of lab near entrance
Black and White
\\labprtmb1\PPHPLJC3550CBA102P1BW on labprtmb1
Front of lab near entrance
  • Go to the respective print stations in room 102. Make sure you have your Zip Card with you at the print station.
  • Swipe your Zip Card in the card reader. Make sure the magnetic strip is facing the green LED light on the reader while swiping the card.
  • Look for your print job on the list of print requests waiting to be processed. Print jobs will be listed by UAnet ID. You may have to scroll through the entire list to locate your print job.
  • Select your print job, and then click on the Print button. Your Zip Card will be charged for all jobs you select, so only select your own print job(s). Print jobs cost $.07 per page.

**In order to print in the CBA Computer Labs, you must have your Zip Card and money in your Zip Card account. If you are taking a CBA class (class numbers starting with 6000), free prints will be added to your CBA Supplemental Print Zip Card account at the beginning of the semester. This gives you free pages to print in the CBA Computer Labs. Click here to view the Free Prints Conversion Chart.**

For more information on printing, go to the Pay to Print Instructions.

 

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How do I print PowerPoint Slides?
In order to print your PowerPoint slides on one page, you must remember to select the following options in the print dialogue box.

  • Under "Print what:"select Handouts from the drop-down menu
  • Select 6 slides per page
  • Check grayscale so that your color PowerPoint slides will print so that you can read the type.

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How do I set up my personal laptop to print to the CBA Computer Labs printers?
Before starting, make sure you are on the campus network (set up a VPN connection if you are not on campus).

Option 1:

  • Log on as Local Administrator on your laptop
  • Click Start > Control Panel > Printers and Faxes
  • Click Add a printer (alternatively you can go to New Printer Wizard). Click Next
  • Click "Connect to this printer" and type \\labprtmb1\ (a list of available printers should appear in the drop down list)
  • Select \\labprtmb\PPHPLJ4300CBA102P2. Click Next. Click OK if a message pops up.
  • Choose if you would like the printer set as the default printer. Click Next
  • Click Finish

Option 2:

  • Go to Internet Explorer or any explorer window.
  • Type in \\labprtmb1 and hit Enter.
  • Double click on on of the CBA printers. (PPHPLJ4300CBA102P2). Click Yes if a message comes up.
  • You are now connected to the printer.

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Do Free Print Pages apply to the Copy Machine?
No, Free Print Pages are for printing only. You need to have money on your ZipCard in order to make copies from the copy machine.

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How do I change my password?
You can change your password by visiting the Information Technology Services UAnet services website at https://gozips.uakron.edu/zid/user.html. Click on the Change the password of my UAnet ID link.

Note: You must have a valid UANET ID and a known password to use this site.

If you have other questions or problems, call the Technology Learning Support Desk at 330-972-6888.

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How do I synchronize my password?
You can synchronize your password by visiting the Technology Learning Support Center's UAnet Password Synchronization website at
https://gozips.uakron.edu/zid/pw/pw_sync.cgi.

To find out why you must synchronize your password visit https://gozips.uakron.edu/zid/pw/.

If you have other questions or problems, call the Technology Learning Support Desk at 330-972-6888.

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How do I reactivate my UAnet ID?
You can reactivate your UAnet ID by visiting the Information Technology Services UAnet services website at https://gozips.uakron.edu/zid/user.html. Click on the Reactivate a UAnet ID link.

Note: On this site you have two options:
If you do not know your password, you must enter your social security number.

If you do know your ID and password*, you must enter your ID and password.

* Please note that this option will only work for IDs deactivated in 2003 or later. IDs deactivated before the beginning of 2003 will have to use the SSN option above.

If you have other questions or problems, call the Technology Learning Support Desk at 330-972-6888.

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How do I forward my UA email to another email account?
You can forward your UA email by visiting the Information Technology Services UAnet services website at https://gozips.uakron.edu/zid/user.html and clicking on the E-mail Management Link. Then click on the Manage My E-mail Settings link. Once you are on your email settings' page, click on the Modify Forwarding button. Then enter the new destination for your UA email.

Note: You must have a valid UANET ID and a known password to use this site.

If you have other questions or problems, call the Technology Learning Support Desk at 330-972-6888.

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Send Questions to Matthew Dowd at mdowd@uakron.edu