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Frequently Asked Questions

Section B

How do I get to the N-Drive?
In the CBA Computer Labs:

Click on the N-Drive direct link on the computer's desktop, or
Go to My Computer > N: Drive.

Outside of the CBA Computer Labs:
Go to the website http://cbainfo.uanet.edu/.

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What should I do if my computer will not allow me to access the UAnet?
Contact the lab assistant for help.

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Where is the Lost and Found?
Lost CDs and USB keys are in the assistant's office in CBA 102, they will be held for only 6 weeks. Other non-valuable items are also kept in 102 for 6 weeks. Lost valuable items are handed over to the Dean's Office (4th Floor of CBA).

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How do I add money to my Zip Card?
Add money using cash:
Users with cash can add money to their cards at Value Transfer Stations located in the CBA concourse (next to ATM machine) or the Bierce, Science, and Law Libraries. Money can also be added to cards at the Zip Card Office located in the Student Union. The Zip Card office accepts cash, personal checks, VISA, Master Card and Discover Card credit cards.

Add money using credit cards:
Users with a credit card can also add money online at the Zip Card website http://www.onlinecardoffice.com/uakron.
This website gives you two options.
Option 1: Enter into the Online Card Office as a Zip Cardholder. This requires a preliminary registration. After the registration, you can access your account balance and information. To add money to your Zip Card, select the "Deposit Funds" option from the drop down menu.
Option 2: Enter into the Online Card Office as a Zip Non-Cardholder. This does not require registration. This only allows you to deposit funds into your account. You cannot view your account balance or history.

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How does a student reserve a laptop for a class presentation?
The student needs to speak with the lab assistant in the office in room 102 to schedule a laptop. Laptops are given out on a first come-first served basis, unless it has been reserved.

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How do I connect my laptop to the campus network?
The College of Business has installed a wireless infrastructure joining the rest of the University. To go wireless, students at UA will need a laptop equipped with a ``wireless card'' -- a wireless antenna that is about the size of a credit card.

Currently you must use one of the cards that is compatible with the campus network. For a list of cards that are compatible, click here. Cards are available for purchase at Computer Solutions in the Student Union
or from various other sources including Ebay.

You need to complete 3 steps, install the software, flash the card and sync your password.
Install the Software - ftp://softwaresvr1.cc.uakron.edu/Aironet/ look for zip file
Flash the card - Stop by Lincoln Building Room 103, ask to have the card flashed FREE
Sync the password - http://www.uakron.edu/library/gateway/ and sync UANet password

If you are experience problems: Call the Helpdesk at 330-972-6888.

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How do I access my Zip Space?

Your "My Documents" folder in the CBA Labs now points to the 50 MB ZIPSpace on The University of Akron GoZips server. You can access this 50MB space outside of CBA Labs using Internet Explorer, for instructions Click here. REMINDER!! This space is not backed up. You are STRONGLY ADVISED to keep your own backups of all your important files. For FAQs please Click here

 

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How do I access my Email?

ZipLine is your Key to the UA Campus Community. ZipLine can connect you to all UA on-line applications including email, university news, announcements, registration, grades, even the weather. ZipLine is all the information you need, at your fingertips now! For more information log on to Zipline

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I opened an attachment from my Email but I cannot save it / I cannot find the file that I saved. What do I do?

Contact the Lab Assistant for help.

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Send Questions to Matthew Dowd at mdowd@uakron.edu