Debra Keller
Assistant Professor of Business Management Technology
Community and Technical College
The University of Akron
Akron, OH 44325-6002

Education                                                                         Employment
Major Accomplishments                                               
Relevant Experience

Education

Master of Public Administration, The University of Akron 1996
Bachelor of Science, Computer Science, The University of Akron 1981
Bachelor of Science, Applied Mathematics,The University of Akron 1981

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Employment

• 1982 to Present The University of Akron, Akron, Ohio
• 1996 to Present Assistant Vice President of Information Services
  Direct areas of information technology including applications programming, client services including help desk, personal computer support, training and computer based testing, voice, video, and data networks, cable plant, technical services including operations, mainframe and distributed servers. Direct a staff of approximately 90 people. Manage an annual combined budget of approximately $7 million. Provide strategic planning and direction for the University concerning information technology.
• 1991-1996 Director of Network Services
  Managed the departments of Telecommunications, Wide Area Networks, Local Area Networks, and Electronic Repair. Managed approximately 20 staff members and a combined annual budget of approximately $3 million.
• 1990-1991 Manager of Office Automation
  Managed a team of up to eight people. Installed and managed a TCP/IP based network on and off campus for access to the Ohio Supercomputer Center in Columbus, Ohio. Managed an office automation network connecting multiple local area network servers. These two networks were later merged to form the basis of the campus network.
• 1987-1990 Information Center Project Leader
  Supervised a team of three people to select and install an office automation network of UNIX servers.
• 1982-1986 Senior Analyst
  Consulted with faculty, staff, and students concerning their usage of computing resources.  Computer languages primarily supported included SAS, SPSS, Fortran, COBOL, Assembler, and JCL. Supported the College of Engineering and the Department of Mathematics and Computer Science on a Prime 850 running PRIMOS and installed the University's first local area network, IBM's Cluster Program.
• 1983-1986 Instructor
  Taught several upper level undergraduate courses in the Electrical Engineering and Computer Science departments, including 370 Assembler, APL, and COBOL.

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Major Accomplishments

• Directed the technology required to provide fiber and ATM equipment to the high schools in Medina County for distance learning applications.
• Consolidated the help desk, personal computer support., training, computer based testing, and personal computer sales into one division, client services, for consistent and cohesive client support.
• Established an oversight committee of university faculty and administrators to prioritize requests for service according to the University's overall mission, goals, and objectives.
• Managed the growth of a data network from inception to its current size of more than 4,000 hosts in more than 60 buildings on two campuses.
• Managed the installation of fiber to all major buildings and most other buildings on campus.
• Managed the technological integration of the branch campus in Orrville, Ohio to the main campus through seamless integration of the voice and data systems.
• Managed the rewiring of more than 75% of residence hall rooms to provide a data connection per residence hall student.
• Manage the Internet connectivity of several K 12 schools in the area.
• Instituted inventory controls and a standardized rate structure for electronic repair which resulted in a 20% savings in equipment and supplies.
• Managed the installation of a 4,000 line PBX on time and within budget. PBX cutover was completed in one weekend, including the installation of 3,000 new phones in over 60 buildings.
• Reduced University long distance rates by 30%.
• Reduced the cost of telephone adds, moves, and changes by more than $250,000 annually

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Related Experience

• ViceChair of the OARnet Steering Committee from 1997 to present.
• Secretary of the OARnet Steering Committee from 1996 to 1997.
• 1992 Recipient of UA's Administrator of the Year award.
• Nominee for CAUSE Management Institute's 1993 Network Manager of the Year
• Data network upgrade to FDDI was featured in 1992 Network Management magazine.
• Chair of the OARnet technical committee at its inception, from 1988 to 1990.
• Presentation and Publication in Proceedings "The Design and Implementation of a CampusWide Authentication Service", Keller, D. and Wiggins, R., CUMREC 96, May 1996.
• ACM Peer Review team member for Albany University (1998), Alfred University (Team Leader,1996), Youngstown State University (1993), University of Evansville (Team Leader, 1993).

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