University of Akron Police Department Police Response Survey

We are continually seeking program and activity improvement for the University of Akron Police Department and believe that your assistance can be helpful to us. If you have had contact with a University of Akron Police Officer or Dispatcher or thought you should have had contact with an officer then please take a minute to fill in the following survey.

Please note, this survey is entirely anonymous. No user id information is collected. If you would like a response from our department, please include your contact information in the text box below.

When did your contact with our department occur?

What day of the week?

What time of day?

To what degree was the police dispatcher (or the person who received your call) courteous?

Very Courteous
Fairly Courteous
Not Courteous
Not Applicable


Did the dispatcher give your call the attention you thought he/she should have?

Yes
No
Not Certain
Not Applicable


How acceptable was the officer's response time to your request for service?

Very Acceptable
Fairly Acceptable
Not Acceptable
Not Applicable


How appropriate was the officers's response to your needs or concerns?

Very Appropriate
Fairly Appropriate
Not Appropriate
Not Applicable


How courteous was the officer in his/her discussion with you?

Very Courteous
Fairly Courteous
Not Courteous
Not Applicable


If circumstances, in your opinion, suggested that followup contact be made with you , was the contact made?

Yes No Not Applicable


If you were to give the police department an overall grade for the service you received, what grade should be given?

A B C D F


Please use the following section to enter any information of the incident and the dispatcher's or the officers response to the incident that pleased or concerned you. Please feel free to offer any suggestions you may have which would help us improve our services. If you would like a return reply regarding this incident, please include your name and phone number or email address in the box below.


If you have completed all the survey questions then please press the submit survey button. If you would like to change a survey response then you can tab or shift tab back to any question and change your response. If you decide you do not want to submit the survey then you may back out of this document without submitting.

Thank you for taking the time to complete this survey on behalf of Chief Callahan and the rest of the University of Akron Police Department.

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The University of Akron is an Equal Education and Employment Institution.
@ 2006 by The University of Akron
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Pagemaster email... RStachowiak@uakron.edu

Last update 3/14/2006