I. Values, Attitudes and Goals
a. Introduction: Values, attitudes and goals
underlie
interpersonal relationships and lifestyle choices
– work, marriage, residence.
b. Interrelation between the three: Values and
attitudes
affect goals people seek, and their perception and use of resources.

c. Types – four ways to distinguish between
values:
Absolute vs. Relative
Absolute values are extreme and very black and white, no room for
in-between
or gray zone. For people who hold honesty as an absolute value (as In,
"honesty IS the best policy), these people would seek honesty in all
situations.
What do you hold most strongly? Do you have any absolute values?
Relative values can vary from situation to situation; they are more flexible and depend on the context in which you find yourself. So, a person who holds honesty as a relative value may find that it’s not necessary to be honest in all situations. What may be more important in a particular situation is that it would hurt the person to be honest. Such people tend to seek additional information before expressing opinions or taking action.
There is an Indian saying that justifies a marriage even if it came through by telling a thousand (white) lies, since the end goal apparently justifies the means! It is up to you if you want to buy this, but this shows a relative value with respect to lying, but an absolute value with respect to marriage.
Intrinsic vs. Extrinsic Values
Intrinsic Values are ends in themselves, whereas extrinsic values
derive
their worth or meaning from someone or something else. For
example,
I'm putting together a bookshelf all by myself. I find this activity
intrinsically
rewarding because I am demonstrating the values of independence and
self-reliance.
With extrinsic values, their worth is derived from something external: the text's example of an Academy award is good. The award has no meaning unless people ascribe a meaning to it; and a group of people has awarded this to you. It would have no value if you went to the store and bought a fake award.
Sometimes extrinsically rewarding a person may destroy intrinsic motivation or the intrinsic value you derive from the activity in question. This has been found when you shower undeserved praise or money or other rewards for something that was of great intrinsic value to the person already. Does this explain why some sportspersons fail to perform once they get the limelight?
Traditional, Personal, and Professional Values
Instrumental vs. Terminal Values
Terminal values are preferences for end states of existence, such as
equality, freedom, or a comfortable life.
Instrumental values are preferences for general modes of conduct, such
as being helpful, loving, and intellectual.
Rokeach (1973) defines values as "global beliefs that guide actions
and judgments across a variety of situations; they are individual
attributes
that affect attitudes, motivation, needs and perceptions."
d. Values, Lifestyles and Consumption
Values are formed from our past experiences and are influenced by many
sources, including parents, siblings, friends, teachers, religions,
organizations,
the media, etc
Shopping behaviors give us a good example of values in action: A person
who comparison shops has different values (and maybe different
resources)
than a person who buys the first thing she sees; choosing what to buy
and
where are also examples of decisions based on values. Ex: I have never
bought anything to wear at Sears; with food, I tend to compare prices
and
buy the more inexpensive items, except for a few things, like good
dairy
products, certain types of cereal.
e. VALS Research
VALS stands for Values and Lifestyles. It is a research project
designed
by Stanford University, the purpose of which is to track shifts in the
consumer values and lifestyles in the United States. Based on the V
VALS
findings, consumers were divided into four major groups:
f. Societal and Cultural Values
An individual’s and/or a society’s values can change through an
evolutionary
process influenced by:
g. Families, Values, Standards and Households
The way we maintain our homes is an expression of our family’s values.
Examples: Lawn care on my street; my definition of "on time" may be
different from yours; my definition of a "clean kitchen" is quite
different
from my husband's. Americans have a general feeling that the
family
in the U.S. is falling apart, but that their family is not. This may
reflect
the “I’m OK you’re not” phenomenon.
h. Value Formation and
Socialization
Values are passed down from one person to another through families,
especially parents. A fundamental role in forming children's
values
is the ability to cope and adjust to life's challenges. Psychological
foundations
provided by this early family experience are important. So, a positive
family experience leads to positive attitudes and greater sense of
control
over one's life.
Parents influence their children according to what the parents believe is important in the society: we teach our children to be clean, to dress appropriately, to say ‘please’ and ‘thank you’, and to get an education. Interestingly a study was done in 1989 that looked at how values in children had changed from 1964 to 1984. Parents in more recent years desired their children to have more autonomy or self-direction (having good sense and sound judgment, being honest, responsible, and considerate) and were less concerned with conformity or obedience (obeying parents, having good manners, being neat and clean, and acting according to sex-role norms).
The process by which children learn is called socialization. The family is the primary socialization agent of children, but parents are not the only influence. Other sources are: media, friends, extended family, school, church, books, among others.
The New Traditionalism - There is a sense in our culture that Americans are becoming conservative and more traditional when compared to recent decades. New Traditionalists are characterized as follows:
b. Theory of Planned Behavior
The Theory of Reasoned Action (later modified into the Theory of
Planned
Behavior) proposed by Ajzen and Fishbein (1980) states that humans are
rational analyzers of the situation and one’s intention is actually
what
mediates (comes between) attitude and behavior. Graphically, the Theory
of Planned Behavior is represented thus:

c. Prejudice and Discrimination
Prejudice is the evaluative component of an attitude - a fundamental
belief about a person's race or ethnicity. Discrimination is a behavior
that favors or disfavors a person by virtue of their race or ethnicity.
Using a 2 by 2 table we can see that prejudiced people are not always
discriminators:
| Prejudice | No Prejudice | |
| Discrimination | a bigot or racist both in theory and in practice |
one who practices discrimination but has no prejudicial feelings i.e., "just good business" |
| No Discrimination | no opportunity to discriminate |
a fair and just person |
To test the correlation between prejudice and discrimination, studies were done in the 1960s in which hotel reservations were made for a cross country trip. The desk clerk was asked if the hotel had a policy on admitting African Americans - of course, no hotel admitted this - but instead they sometimes remarked that they "had no rooms available".
Among the hotels that had no reservations available - a black couple and a white couple were used as part of the experiment. As the two couples traveled across the country, when arriving at a hotel that reported "no vacancy". First the black couple tried to get a room anyway (and were usually turned away). Next the white couple tried for a room (and got one about 1/2 the time). The point? - if neither couple got a room, that hotel was likely just telling the truth about having no vacancy - No Prejudice/No Discrimination
If the white couple got a room after the black couple was turned away, it shows either Both Prejudice and Discrimination - or - Just Discrimination for business' sake. If the black couple got a room despite the No Vacancy story, it shows prejudice (on the phone) but No Discrimination.
d. Attitude Change and Dissonance
Attitudes involve a cognitive or evaluative component and a behavioral
component. Since what we do (behavior) and what we believe (values) may
often conflict, this gives rise to tension, a state that psychologists
call “Cognitive Dissonance”. In order to reduce this tension, people
often
change their attitude to fit the behavior, since it is easier than
behavior
change. Advertisers may capture this principle, as do smart parents!
In a classical social psychology experiment, experimenters got some people to actually believe that an absolutely mind-numbing 45-minute task was very exciting, by paying them only $1, whereas those who got paid $20 did not change their beliefs. The $1 group needed more justification for their behavior, so they changed their attitude into “I loved that task!” whereas $20 was more than enough justification to engage in the behavior, so that group did not have to change their attitude!
IV. Values and Attitudes
Attitudes and values are often used interchangeably, and the do share
some characteristics. They both can be held at the conscious level and
readily verbalized, or they can be more subconscious. But there are
differences.

V. Goals
Values and Goals are related, since values provide the impetus or drive
to accomplish goals that have been set. Seeking and achieving goals
needs
motivation, commitment and energy, as well as constant re-evaluation
with
flexibility
a. Goals versus Habits
Habits are repetitive, often unconscious patterns of behavior. Some
behavior may not be goal-directed, though it is unique to individuals –
these are habits, since they are ‘overlearned’ and are related to
survival
behavior, not necessarily a grand goal-seeking activity. This
distinction
is important or else, every one will start trying to figure out what
every
habitual behavior is trying to seek in terms of a goal!
b. Goal Attributes
Goals vary in intensity, complexity, priority and timing, and influence
action in 4 ways (Locke,1968):
Aids to setting goals:
f. N Ach Factor
In a classic study by David McClelland, a Harvard psychologist, found
that individuals vary in their need for achievement and that each
individual
has a different level of motivation for overcoming obstacles, desiring
success, and expending effort to seek out difficult t asks and do them
well as quickly as possible. He called this "n-ach".
Interestingly, a person possessing high n Ach takes moderate risks, not high risks as one might assume. For instance, in a ring toss game, low achievers will either stand very close to the peg or will stand an unrealistically far distance from the peg and wildly throw the ring. High achievers will carefully calculate the appropriate distance to stand from the peg that will challenge their abilities, yet still give them a chance for success.
VI. College Students’ Values and Goals
College is a transitory phase, so it is not unusual to have goal
instability.
Though college students may actually share values with the rest of
the world, media and social scientists tend to portray them by
generation
or decade as shown below:
Intrinsic motivation -the example above is a good example of someone who is intrinsically motivated. It’s about a person's internal need to stop smoking. Or your internal need to succeed or be competent in something. Intrinsic motivation is about the value and pleasure you gain from engaging in a certain activity (exercise, studying hard for an exam, etc.).
Extrinsic motivation -the example above would be extrinsically
motivated
if the person was feeling pressure from others to stop smoking.
Extrinsic
motivation involves forces external to the individual that provide the
motivation, like getting a raise, promotion, or other form of reward.
For
students, the extrinsic motivation for studying would be getting an “A”
, and the intrinsic motivation for studying would be the sense of
satisfaction
that you did it. It’s about feeling good about learning (intrinsic) and
having your efforts recognized by others (extrinsic}.
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